Introduction to AliExpress
AliExpress is a well-known global e-commerce platform and subsidiary of the Alibaba Group, a Chinese multinational conglomerate specializing in e-commerce, retail, internet, and technology. Founded in 2010, it connects buyers from around the world with sellers, primarily from China, facilitating international trade and commerce through its extensive marketplace.
Corporate Headquarters
AliExpress is headquartered in Hangzhou, Zhejiang Province, China, specifically at:
969 West Wen Yi Road Yu Hang District Hangzhou 311121 Zhejiang Province, China
The headquarters is situated in the Xixi Campus, a state-of-the-art facility that serves as the nerve center for all its operations.
Why Hangzhou?
- Proximity to Suppliers: Close access to a vast network of manufacturers and suppliers
- Tech Ecosystem: Home to a thriving tech environment with skilled professionals
- Government Support: Favorable business policies and infrastructure
- Strategic Location: Near major shipping ports for efficient logistics
Global Operations
Regional Offices
AliExpress maintains several regional offices worldwide:
- Moscow, Russia - Serving the significant Russian market
- Singapore - Southeast Asian operations hub
- London, UK - European operations center
- São Paulo, Brazil - Latin American headquarters
Warehousing and Logistics
The platform operates through an extensive network of facilities:
-
Local Warehouses
- Spain
- France
- Poland
- Belgium
- Russia
- Turkey
-
Cross-Border Facilities
- Multiple locations in mainland China
- Hong Kong SAR
- Dubai, UAE
Technology Infrastructure
AliExpress leverages advanced technology through:
"Alibaba Cloud," the group's cloud computing arm, which maintains data centers across multiple continents to ensure seamless service delivery.
The platform uses artificial intelligence (AI) and machine learning (ML) to enhance operations, including:
- Personalized recommendations
- Pricing optimization
- Improved search functionality
- Mobile technology integration
Payment Processing Centers
| Region | Payment Processing Location |
|---|---|
| Europe | Netherlands |
| Russia | Moscow |
| Brazil | São Paulo |
| Southeast Asia | Singapore |
Customer Service Network
AliExpress provides support through multiple centers:
- Primary Support Hub: Hangzhou, China
- Regional Support Centers:
- Moscow, Russia
- São Paulo, Brazil
- Istanbul, Turkey
- Manila, Philippines
Quality Control
Quality inspection facilities are primarily located in:
- Guangzhou, China
- Shenzhen, China
- Yiwu, China
- Hong Kong SAR
For more information about AliExpress and its operations, visit: