Service Availability and Coverage
UberEats operates in over 6,000 cities across 45 countries, making it a global leader in food delivery. DoorDash, while primarily focused on North America, covers over 4,000 cities across the United States, Canada, and Australia, with particularly strong coverage in suburban and rural areas.
Pricing Structure and Fees
Delivery Fees
- UberEats: $0.49 - $7.99, depending on distance and demand
- DoorDash: $1.99 - $5.99, with occasional surge pricing
Service Fees
Both platforms charge service fees ranging from 10% to 15% of your order subtotal.
Subscription Options
-
UberEats Pass: $9.99/month
- Free delivery on orders over $15
- 5% off orders over $15
- Additional member perks
-
DashPass: $9.99/month
- Free delivery on orders over $12
- Reduced service fees
- Exclusive promotions
Restaurant Selection
Both services offer a wide variety of restaurants, from local favorites to national chains like McDonald's and Subway. However, there are some differences:
- UberEats: Known for partnerships with high-end restaurants and exclusive deals with certain chains
- DoorDash: Offers a broader range of local eateries and has partnerships with restaurants like Chick-fil-A and Wingstop
Delivery Times and Reliability
| Service | Average Delivery Time | On-Time Delivery Rate |
|---|---|---|
| UberEats | 35-45 minutes | 92% |
| DoorDash | 30-40 minutes | 91% |
UberEats leverages Uber's existing network of drivers, which can result in faster delivery times in urban areas. Both services provide real-time tracking and similar delivery reliability.
User Experience
Mobile App Interface
UberEats offers a sleek design that integrates seamlessly with the Uber app. DoorDash's app is equally intuitive and includes additional features like group ordering and scheduled deliveries.
Customer Support
Both platforms offer 24/7 support through their apps and websites:
UberEats
- Live chat feature via help center
- Quick refund processing
- In-app support
DoorDash
- Phone support available via help center
- Detailed order tracking
- Comprehensive help center
Unique Features
DoorDash offers:
- Pickup options with no fees
- Group ordering capabilities
- Gift card options
- "DashMart" for convenience items
UberEats provides:
- Integration with Uber rides
- Real-time order tracking
- Priority delivery options
- Cross-promotion with Uber rewards
The Verdict
Choose UberEats if you:
- Already use Uber for rides
- Prefer a streamlined interface
- Want reliable service from well-established restaurants
Choose DoorDash if you:
- Live in a smaller city or suburban area
- Want more local restaurant options
- Frequently order with groups
For the best experience, consider downloading both apps and comparing prices and availability in your specific location. You can visit UberEats or DoorDash to learn more and sign up for an account.