A Guide to Using Walmart Pickup Services

## What is Walmart Pickup? Walmart Pickup is a service that allows customers to shop online and pick up their orders at a nearby Walmart store. This service is available for a wide range of products, including groceries, electronics, clothing, and more. The primary advantage is saving time by eliminating the need to navigate through crowded aisles. ## Getting Started ### Creating Your Account To get started, you'll need to create a Walmart account if you don't already have one. Visit the [Walmart website](https://www.walmart.com/) and click on "Account" to sign up. You'll need to provide basic information, such as your name, email address, and password. ### Creating Your Order 1. Download the Walmart app or visit their website 2. Sign in to your account 3. Select items and add them to your cart 4. Choose "Pickup" as your delivery method 5. Select your preferred store location 6. Pick an available time slot *Pro tip: Reserve your slot early, as popular times can fill up quickly!* ## Benefits of Using Walmart Pickup ### Cost and Convenience - No service fees - Same in-store prices - No minimum order requirement - Potential savings from reduced impulse purchases - Time-saving: Skip the lines and shop from anywhere - Contactless shopping experience ### Temperature Control Walmart uses special storage to keep items at proper temperatures until pickup: - Frozen items in freezers - Cold items in refrigerators - Room temperature items in regular storage ## The Pickup Process ### Required Items * Valid photo ID * The email confirmation or order number * Your parking spot number (obtained upon arrival) ### Steps for Pickup 1. Check in through the app when you're on your way 2. Park in designated pickup spots near the entrance 3. Follow app instructions to notify staff of arrival 4. Wait while associates load groceries into your vehicle ## Tips for the Best Experience ### Timing Strategies - Book popular slots (weekends, evenings) well in advance - Consider off-peak times for faster service - Allow at least 4 hours between ordering and pickup - Verify the store's hours of operation ### Smart Shopping Strategies 1. Create shopping lists for frequent purchases 2. Check the weekly ad for savings 3. Use the app's barcode scanner to add items you're running low on 4. Take advantage of pickup-exclusive deals ## Substitution Policies | Option | Description | |--------|-------------| | Accept Substitutions | Similar items at the same or lower price | | Decline Substitutions | Receive only exact items ordered | ## Troubleshooting and Support If you experience any problems: - Call the store directly - Use the "Help" section in the app - Contact [Walmart Customer Service](https://www.walmart.com/help) > "You can add items to your cart until 1:45 AM on the day of pickup, giving you flexibility to modify your order as needed." For more information, visit the [Walmart Pickup page](https://www.cccalbany.org/page-18316) or download the [Walmart app](https://www.walmart.com/cp/walmart-app/1087865).

A Guide to Using Walmart Pickup Services

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