Assess Your Internet Needs
Before searching for an ISP, understand your specific requirements:
- Usage Type: Browsing, streaming, gaming, or remote work
- Number of Users: Simultaneous internet users
- Devices: Total connected devices
- Speed Requirements: Calculate based on activities
| Activity | Required Speed |
|---|---|
| Streaming HD | 5-8 Mbps |
| Gaming | 10-25 Mbps |
| 4K Streaming | 25-35 Mbps |
| Multiple Users | 50+ Mbps |
Research Available Providers
Use these reliable resources to find ISPs in your area:
Types of Internet Connections
-
Fiber-Optic: Fastest speeds, perfect for heavy users
- Verizon Fios
- AT&T Fiber
- Google Fiber
-
Cable: High speeds for streaming and gaming
- Comcast Xfinity
- Spectrum
- Cox Communications
-
DSL: Basic browsing and streaming
- AT&T
- CenturyLink
- Frontier
-
Satellite: Rural areas, higher latency
- Starlink
- HughesNet
- Viasat
Compare Plans and Pricing
Consider these key factors:
- Download and upload speeds
- Data caps and throttling policies
- Contract terms and duration
- Equipment rental fees
- Installation costs
- Promotional pricing and regular rates
"Unlimited" doesn't always mean unlimited. Check the fine print for data caps and throttling policies.
Evaluate Customer Service and Reliability
Research provider reliability through:
- Trustpilot
- ConsumerAffairs
- Better Business Bureau
- Local community forums
Look for feedback on:
- Connection reliability
- Customer support responsiveness
- Billing transparency
- Service outages
Installation Options
Professional Installation
- Recommended for new service lines
- May be required for certain technologies
- Includes service guarantees
Self-Installation
- Cost-effective option
- Available for most cable and DSL services
- Requires basic technical knowledge
Test and Monitor Service
Before and after selecting a provider:
- Use Speedtest.net or Fast.com
- Test speeds at different times
- Compare results with advertised speeds
- Document service interruptions
- Monitor monthly bills
Consider Bundled Services
Many providers offer packages combining:
- Internet service
- TV programming
- Phone service
- Mobile plans
- Streaming services
Remember to read the fine print regarding:
- Contract duration
- Early termination fees
- Equipment return policies
- Service level agreements
- Privacy policies
For more information on internet service providers and plans, visit the Federal Communications Commission (FCC) website or check out resources like CNET or Wirecutter.