Sup AI Privacy Policy

Last Updated: November 8, 2024

Welcome to Sup AI! This Privacy Policy explains how Sup AI ("we," "us," or "our") collects, uses, discloses, and protects information that applies to our website at https://sup.ai, our mobile application, and any related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in connection with your use of the Service, including:

  • Personal Information: Information that can identify you as an individual, such as your name, email address, and other contact details, which you provide when creating an account or contacting us.
  • Usage Data: Information about how you use our Service, such as your IP address, browser type, device information, and the pages you visit. This helps us analyze and improve the functionality and user experience of the Service.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information to personalize your experience and understand how you interact with the Service.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the Service.
  • To improve, personalize, and expand our Service.
  • To communicate with you, including for customer support, notifications, and updates.
  • To analyze usage and trends to enhance user experience.
  • To detect, prevent, and address technical issues and unauthorized activities.

3. Sharing of Information

We do not sell your personal information. We may share information we collect with third parties in the following situations:

  • Service Providers: We work with trusted third-party vendors who assist us in providing the Service. These service providers have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose information if required to do so by law or if we believe that such action is necessary to comply with legal obligations or protect the rights and safety of our users.
  • Business Transfers: In connection with a merger, acquisition, or asset sale, your information may be transferred to the new entity.

4. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete the personal information we have on you.
  • The right to object to processing or request the restriction of your personal information.
  • The right to data portability, which allows you to request that we transfer your personal information to another organization.

If you would like to exercise any of these rights, please contact us at support@sup.ai.

6. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so that we can delete the information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any modifications constitutes your acceptance of the revised Privacy Policy.

8. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@sup.ai.

Thank you for trusting Sup AI!