Understanding Reliability and Historical Performance
When evaluating reliability, it's important to consider multiple factors that contribute to a vehicle's overall dependability:
- Mechanical Durability: Engine, transmission, and other mechanical components
- Build Quality: Construction integrity, interior and exterior fit and finish
- Technology Performance: Electronic systems and features
- Historical Track Record: Performance since Infiniti's 1989 inception
Reliability Ratings from Major Sources
Consumer Reports and J.D. Power
According to Consumer Reports, Infiniti ranks in the middle tier among luxury brands. J.D. Power's Vehicle Dependability Study shows Infiniti consistently scoring above average, with particular praise for powertrain durability and interior quality.
RepairPal Assessment
RepairPal gives Infiniti vehicles a reliability rating of 3.5 out of 5.0, positioning them 16th out of 32 car brands. The average annual repair cost is approximately $638, slightly above industry average.
Model-Specific Reliability
Most Reliable Models
- G37/Q60 Coupe
- QX50
- Q70
Models Requiring More Attention
- Early QX60 models
- First-generation QX30
- 2014-2015 Q50
Comparison with Competitors
| Brand | Average Reliability Score | Maintenance Cost |
|---|---|---|
| Infiniti | 3.5/5 | Moderate |
| Lexus | 4.0/5 | Moderate |
| BMW | 3.0/5 | High |
| Mercedes | 3.0/5 | High |
Common Issues and Concerns
Several recurring issues have been reported by Infiniti owners:
- Transmission problems, particularly in older models and CVT systems
- Infotainment system glitches requiring software updates
- Premature brake wear
- Electronic system issues in certain models
- Interior trim quality concerns in some vehicles
Maintenance Tips for Longevity
To maximize reliability and performance:
- Follow Manufacturer's Schedule: Adhere to recommended service intervals
- Use Quality Parts: Install genuine Infiniti parts or high-quality alternatives
- Regular Maintenance:
- Oil changes every 5,000-7,500 miles
- Tire rotations
- Prompt attention to emerging issues
- Stay Informed: Monitor recalls and service bulletins
Technology and Reliability
Key Systems to Monitor:
- InTouch infotainment system
- Direct Adaptive Steering
- Around View Monitor
Long-Term Value Considerations
Advantages
- Lower depreciation than European competitors
- Reasonable parts availability
- Strong certified pre-owned program
Challenges
- Limited dealer network compared to competitors
- Model-specific issues
- Higher insurance costs for certain models
For more detailed information on specific models and their reliability, consider visiting resources like Edmunds, Kelley Blue Book, or consulting with local Infiniti dealers.