Understanding EBT and Online Grocery Shopping
The Electronic Benefits Transfer (EBT) system, a crucial component of the Supplemental Nutrition Assistance Program (SNAP), provides food-purchasing assistance to low-income individuals and families in the United States. As online grocery shopping becomes increasingly popular, Instacart has expanded its payment options to include EBT cards through their partnership with the SNAP Online Purchasing Pilot.
How Instacart's EBT Program Works
Instacart accepts EBT SNAP payments at select retailers across most states, with some important limitations:
- EBT can only be used for SNAP-eligible items
- Service fees, delivery fees, and tips cannot be paid with EBT
- A secondary form of payment is required for non-eligible items and fees
Participating Retailers
Major retailers currently accepting EBT payments through Instacart include:
- ALDI
- Food Lion
- Publix
- Walmart
- Sam's Club
- Kroger
- Safeway
- Costco
Note: Retailer participation may vary by location. Check the Instacart app or website for available stores in your area.
Using EBT on Instacart
To use EBT on Instacart, follow these steps:
- Create an Instacart account or sign in
- Add your EBT card as a payment method
- Enter your EBT card information
- Add a secondary payment method for fees and non-eligible items
- Start shopping for SNAP-eligible items
SNAP-Eligible Items
When using EBT on Instacart, only SNAP-eligible items can be purchased with EBT funds, including:
- Fruits and vegetables
- Meat, poultry, and fish
- Dairy products
- Breads and cereals
- Seeds and plants that produce food
- Canned goods
Fees and Additional Costs
Customers must pay for the following with an alternative payment method:
- Delivery fees ($3.99-$9.99)
- Service fees (5% of order subtotal)
- Driver tips (recommended but optional)
- Any non-SNAP eligible items
Benefits and Limitations
Benefits of using Instacart with EBT include:
- Improved accessibility for those with limited transportation
- Time-saving convenience
- Reduced exposure during public health concerns
- Access to a wider selection of fresh foods
- Ability to track SNAP spending easily
Limitations include:
- Not all stores on Instacart accept EBT
- Not all items are eligible for EBT purchase
- EBT cannot be used for delivery fees or tips
Getting Help
If you encounter issues using EBT on Instacart, you can:
- Contact Instacart Customer Service through their app or website
- Review their EBT FAQ page
- Reach out to your local SNAP office for benefit-specific questions
For more information on using EBT on Instacart, visit the USDA's SNAP Online Purchasing website or check availability in your state at Instacart's EBT page.