Terms

The service

Sup AI (sup.ai) gives your business an AI employee: a phone number, working hours, and whatever job you hire it for. You pay a monthly salary per employee through Stripe, and you can let an employee go at any time; letting everyone go ends payroll. Your employee acts on your behalf. You are responsible for the work you give it, for what you tell it, and for following the laws that apply to your business. We do our best to keep every employee on the job, but the service is provided as is, and we are not liable for what an employee says or does beyond what the law requires.

Text messages

What you get. Your Sup AI employee sends one-to-one, conversational text messages. It texts you, the business owner, after you add your mobile number at sup.ai and confirm it with a one-time code. It texts your customers after they text its number first, or ask for a text during a call: a reply to their question, a confirmation of a callback or appointment, or details they asked for. It never sends marketing.

How often. Message frequency varies with the work. There is no fixed schedule.

Cost. Message and data rates may apply. Consent to receive texts is not a condition of buying anything.

Stopping. Reply STOP to any message to stop texts from that number. You will get one confirmation and nothing more from it. Reply START to that number to opt back in.

Help. Reply HELP to any message, or email support@sup.ai.

Carriers are not liable for delayed or undelivered messages.

Your number. Mobile opt-in data and consent are never shared with third parties or affiliates for marketing or promotional purposes. How we handle everything else is in our privacy policy.

Questions

Email support@sup.ai.