How to Obtain a New Medicare Card

Understanding Your Medicare Card

Your Medicare card contains essential information including:

• Your Name: As it appears on Social Security records
• Medicare Number: A unique identifier that replaced the Social Security Number
• Coverage Information: Details about Medicare Part A and Part B coverage, including start dates

Methods for Obtaining a New Medicare Card

1. Online Request

The fastest and most convenient way is through the Social Security Administration's website:

1. Create or sign in to your my Social Security account
2. Select the "Replacement Documents" tab
3. Choose "Mail my replacement Medicare card"
4. Verify your mailing address
5. Submit your request

2. Phone Method

If you prefer speaking with someone:

• Call Medicare at 1-800-MEDICARE (1-800-633-4227)
• Call Social Security at 1-800-772-1213
• TTY users can call 1-877-486-2048 or 1-800-325-0778

Representatives are available 24/7 for Medicare and Monday through Friday, 8 AM to 7 PM for Social Security.

3. In-Person Request

Visit your local Social Security office:

• Bring valid identification
• Schedule an appointment in advance
• Be prepared to verify your personal information

What to Do While Waiting for Your New Card

While waiting for your replacement:

• Use a photocopy of your old card temporarily
• Print an official copy through your MyMedicare.gov account
• Request a letter of proof of coverage from Social Security
• Use your Medicare Advantage card if you have one

There is no charge for replacing a Medicare card. Be wary of any service or individual requesting payment for this process.

Protecting Your Medicare Card

Once you receive your new card:

• Sign it immediately
• Make a photocopy for your records
• Keep it in a secure location
• Only carry it when necessary
• Consider using a Medicare card holder or protective sleeve
• Be aware of scams - Medicare will never call asking for your card number

Special Circumstances

Name Changes

1. Update your name with Social Security first
2. Provide legal documentation of the change
3. Request your new Medicare card

Identity Theft

If you suspect identity theft:

1. Contact the FTC Identity Theft Hotline
2. Report it to Medicare's fraud hotline
3. Request a new Medicare number and card

Remember to check your Medicare Summary Notices regularly for suspicious activity.

For more detailed information, visit the official Medicare website.